Compliance: Quebec / Canada / E-commerce / Online Payments / Data Protection
Last updated: 2026
- Legal compliance and regulatory framework
GoodPC operates in accordance with the laws applicable in Quebec and Canada, including:
– the Consumer Protection Act (Quebec)
– the Act respecting the protection of personal information in the private sector (Law 25)
– Canada’s Anti-Spam Legislation (CASL)
– Canadian e-commerce standards
– Stripe, PayPal, and credit card network requirements
The customer acknowledges that any electronic transaction constitutes a legally binding contract.
- Payment security and fraud prevention
All transactions are processed through secure, PCI-DSS-compliant gateways.
GoodPC reserves the right to:
– cancel any suspicious transaction,
– request identity verification,
– block a high-risk order,
– refuse a transaction in the event of potential fraud.
Abusive chargebacks may result in legal action.
- Chargeback policy
In the event of a bank dispute:
– GoodPC will provide proof of delivery, signature, invoice, and payment confirmation.
– Any fraud or false statement may be prosecuted.
– Administrative fees related to an abusive dispute may be claimed.
– The customer must contact GoodPC before initiating any bank procedure.
- Cybersecurity and data protection
Data is protected by:
– SSL encryption
– secure servers
– restricted access
– access logging
GoodPC never sells personal data.
In the event of a security incident, users will be notified in accordance with Law 25.
- Limitation of IT liability
GoodPC is not responsible for:
– data loss
– software incompatibilities
– viruses installed by the user
– indirect damages or financial loss
– improper system configuration by the customer
The customer is responsible for backing up their data before use.
- Enhanced business warranty
Standard commercial warranty: 6 months.
Covers:
– hardware defects
– failures not caused by the user
Excludes:
– impact, liquid, power surge
– hardware or BIOS modification
– misuse
– normal battery wear
GoodPC may repair, replace, or refund based on technical assessment.
- Logistics, delivery, and proof
Any delivery constitutes proof of receipt.
GoodPC retains:
– proof of shipment
– tracking number
– carrier confirmation
Carrier delays do not constitute a fault on GoodPC’s part.
Risk transfers upon delivery.
- Intellectual property
The content of the GoodPC.ca website is protected, including:
– text
– images
– branding
– technical structure
Any reproduction or use without authorization is prohibited.
- Service suspension
GoodPC may suspend:
– a fraudulent account
– a suspicious order
– abuse of the service
– illegal use of the site
Without notice if necessary to protect the business.
- Governing law and jurisdiction
Any dispute falls under the jurisdiction of the courts of Quebec.
The contract is governed by:
– the provincial laws of Quebec
– Canadian federal laws
In the event of a dispute, an amicable resolution will be pursued before any legal action.
